Hospitality

Zaina Cafe

Cafe Chain Launch

Full brand rollout delivering 3× engagement growth in 60 days.

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Overview

About Zaina Cafe

Category

Food & Beverage

Location

UAE — Dubai, Ajman, Sharjah, and Umm Al Quwain

Zaina Cafe is where every cup tells a story, nestled conveniently within the heart of Dubai to provide an unparalleled experience filled with the rich aromas of the best coffee and the soothing flavors of our exquisite tea.

Zaina Cafe has been our client since their opening, we worked together on everything from A to Z. Branding, social media management and website development were the main pillars, in addition to many others, we’ve worked on.

0.0%Instagram

Cumulative Ad Spend

Instagram78.5%
TikTok21.5%
Zaina Cafe campaign creative

The Brief

Challenges

As a growing café chain entering and expanding across a competitive UAE F&B market, Zaina Café needed a strong launch presence, consistent brand communication, and content that could build familiarity across multiple locations.

01

Establishing a recognizable digital presence from the grand opening stage.

02

Creating consistent content that reflects the brand’s premium coffee experience, cultural identity, and welcoming atmosphere.

03

Building awareness and engagement across multiple UAE locations while maintaining one cohesive brand voice.

Zaina Cafe creative campaign execution
Zaina Cafe creative campaign execution
Zaina Cafe creative campaign execution
Zaina Cafe creative campaign execution

Our Approach

Our Work Process

Audit & Strategy

We analyzed the current digital standing, identified gaps, and built a custom roadmap tailored to their specific objectives.

Creation & Execution

Our specialists deployed the agreed-upon services—producing the necessary creatives, writing the copy, and launching the campaigns.

Optimize & Scale

Post-launch, we actively monitored performance, refined our assets, and adjusted targeting to ensure sustained quality and delivery.

Scope of Work

Services We Provided

Branding & Creative
Visual Guidelines & Typography
Graphic Design & Art Direction
Video Production & Animation
UI/UX Design
Social Media Management
Social media solutions
Performance Marketing & Ads
Media Buying & Planning
SEO & Content
Website Development (WordPress, Shopify, Custom)

The Website

See It Live

Hover to scroll through the full site we designed and built for Zaina Cafe.

zaina-cafe.com
Zaina Cafe website homepage

The Outcome

Results & Business Impact

Strategy and Branding

Improved advertising efficiency through continuous optimization.
Helped brand growth by understanding both goals and objectives to deliver metrics on time.
Successfully launched a refreshed brand identity.
Built a consistent visual presence across all digital platforms.
Increased brand awareness among the target audience by coming up with a brand strategy that both speaks to the right audience and meets brand goals.
Strengthened brand positioning within a competitive market; UAE is very thriving in the hospitality and F&B market.

Digital Experience

Delivered the Zaina website that’s published at the moment.
Improved website speed and technical performance.
Enhanced user journey and navigation and landing page conversion rate.

Business Outcomes

Supported the successful launch of a new product or service.
Expanded into new markets, Zaina Cafe has three branches now that we’re very proud to be part of this growth.
Increased appointment bookings and generated higher-quality sales opportunities.

Operational Improvements

Implemented advanced analytics and conversion tracking.
Automated reporting and marketing workflows.
Improved campaign decision-making through real-time insights.

Performance

Performance at a Glance

Cumulative performance across Instagram (March–June) and TikTok (May–June).

Reach

Instagram1,304,832
TikTok341,312

Impressions

Instagram2,871,289
TikTok548,637

Profile Visits

Instagram48,423
TikTok676

New Followers

Instagram1,521
TikTok1,632

Ad Spend Share

Instagram78.5%
TikTok21.5%
Zaina Cafe: Cafe Chain Launch Case Study | Wide Wings Media